Privacy Policy

Last Updated: March 19, 2026

1. Introduction

AIOTake ("we", "us", or "our") is dedicated to providing an intelligent AI-powered Orderbot and CRM platform for WhatsApp while prioritizing the security and privacy of your data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

2. Information We Collect

We collect information that you provide directly to us or that is generated through your use of the AIOTake platform:

  • Account Information: When you join our waitlist or sign up for an account, we collect your email address and any feedback you provide.
  • Messaging Data: To provide AI-driven responses on WhatsApp, we process the messages sent between you (or your business) and your customers.
  • Business Data: This includes product catalogs, FAQs, and other business-specific information you upload to train your AI assistant.
  • Usage Data: We may collect technical data such as IP addresses, browser types, and interaction logs to help us improve our service performance and security.

3. How We Use Your Information

We use the collected data to operate, maintain, and improve the AIOTake platform:

  • To provide 24/7 AI-automated customer service and order processing on WhatsApp.
  • To offer real-time monitoring and manual takeover capabilities through our CRM dashboard.
  • To train and refine your business-specific AI models for better accuracy and performance.
  • To communicate important updates, security alerts, and support information.
  • To analyze platform usage trends and optimize user experience.

4. Data Disclosure and Sharing

We do not sell your personal data. We share information only in the following limited circumstances:

  • AI Service Providers: We use industry-leading AI models (e.g., Google Gemini, OpenAI) to process WhatsApp messages. Data sent to these providers is used solely for processing your requests and is protected by their respective privacy standards.
  • Cloud Infrastructure: We use secure cloud providers like Supabase and Vercel to store and serve your data.
  • Legal Requirements: We may disclose information if required by law, such as to comply with a subpoena or similar legal process.

5. Data Security and Retention

We implement industry-standard administrative, technical, and physical security measures to protect your information. Your data is stored only for as long as necessary to provide the services you have requested or until you ask us to delete it.

6. Your Rights and Choices

You have the right to access, correct, or delete your personal information stored on our platform. Since AIOTake is currently in early access, you can exercise these rights by contacting us directly at our support email.

7. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please reach out to us at:

privacy@aiotake.com